Ward Secretary – Akeso Polokwane

📝 About the role

Akeso, Netcare's mental health clinic group, needs a permanent ward secretary in Polokwane. You will keep patient records on the hospital system, schedule appointments, take calls, order ward supplies and help with admissions and discharges.

✅ Key duties

• Manage and maintain patient records, ensuring accuracy and confidentiality within the Hospital Information System (HIS).
• Schedule appointments, procedures, and meetings for ward staff and patients.
• Prepare and distribute various reports, memos, and correspondence.
• Answer and direct phone calls, taking messages and providing information as required.
• Order and maintain ward supplies and equipment.
• Assist with patient admissions, transfers, and discharges, completing necessary paperwork.
• Liaise with other departments and external stakeholders to facilitate ward operations.
• Provide general administrative support to nursing and medical staff.

🎓 Requirements

• Proven experience in Office Administration and Secretarial Work, preferably within a healthcare setting.
• Proficiency in using a Hospital Information System (HIS).
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.
• Relevant secretarial or administrative qualification is highly desirable.