Trainee Manager (Cape Town)

📝 About the role

Shoprite is recruiting Trainee Managers for its supermarkets in Cape Town. The programme teaches you to run a store, covering customer service, stock and loss control, team coaching and basic financial admin. Matric is required and retail experience is an advantage.

✅ Key duties

• Assist in the daily management of supermarket operations to ensure smooth and efficient store functioning
• Support the development and coaching of team members to foster a motivated and high-performing workforce
• Ensure compliance with company policies, hygiene, health, and safety standards at all times
• Contribute to effective inventory control and loss prevention initiatives to sustain financial performance
• Provide excellent customer service, creating a welcoming and friendly atmosphere for all shoppers
• Participate in financial and administrative tasks, aiding in budgeting, reporting, and cost control
• Promote a positive store culture based on trust, honesty, integrity, and respect
• Support in implementing marketing and promotional activities to drive sales and customer engagement

🎓 Requirements

• Matric certificate or equivalent secondary education qualification is required
• Previous experience in retail or customer service environments is advantageous
• Strong communication skills, both verbal and written, with the ability to engage effectively with customers and team members
• Basic understanding of retail operations, including inventory management and loss prevention, is preferred
• Demonstrated leadership potential with willingness to learn and develop management skills
• Ability to work under pressure and manage multiple tasks efficiently
• Proactive problem-solving skills to address customer and employee concerns professionally
• Good organisational skills and attention to detail to support administrative and financial tasks