Senior Telecom Operator (x2)

📝 About the role

Department of Land Reform and Rural Development is advertising Senior Telecom Operator (x2) in Pretoria, Gauteng (ref 3/1/1/1/2026/246). Main duties include: Render telephone services. Remuneration: R280 278 per annum (Level 06). Applications close 16 October 2026.

✅ Key duties

• Render telephone services
• Keep and maintain incoming and outgoing calls register of the component
• Screen and forward calls
• Receive telephone messages
• Record telephone messages
• Develop and maintain a database of contact numbers for all officials
• Provide information to clients and address all general enquiries
• Render customer services
• Ensure that consumers are referred promptly and correctly
• Ensure that customers are always attended to

🎓 Requirements

• Minimum requirements: Applicants must be in possession of a Grade 12 Certificate
• Minimum of 1-year relevant working experience within a switchboard environment Job related knowledge: Knowledge of Microsoft packages
• Job related skills: Telephone etiquette
• Computer literacy
• Customer care
• Good communication (verbal and written)
• Interpersonal relations
• Ability to operate a switchboard
• Ability to communicate well with people at different levels and from different backgrounds
• Ability to learn the Department's service delivery components