Sales Associate – Thavhani Mall

📝 About the role

homechoice's Thavhani Mall showroom in Thohoyandou needs a Sales Associate. You demonstrate products, convert showroom visits into sales and process orders, payments and documents accurately. Matric and retail sales experience are needed.

✅ Key duties

• Deliver a consistently positive, professional, and customer-focused sales experience
• Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes
• Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager
• Build customer trust through accurate information, ethical selling, and clear expectation setting
• Maintain strong knowledge of products, categories, pricing, and promotions
• Ensure all selling and quoting is accurate and aligned to approved catalogues and systems
• Stay informed of product updates, promotions, and sales initiatives
• Capture customer orders, documentation, payments, refunds, and credits accurately and timeously

🎓 Requirements

• Grade 12 / Matric (minimum requirement)
• Minimum 1 years’ retail sales experience
• Customer-facing sales experience within a target-driven environment
• Availability to work shifts, weekends, and public holidays
• Homewares retail experience (advantageous)
• Clear credit and criminal record
• Customer-focused with a strong service mindset
• Persuasive, confident, and professional communicator