Retail Store Assistant – Phesantekraal

📝 About the role

Dis-Chem Phesantekraal is looking for a Retail Store Assistant. You help with store operations: serving customers, handling queries, till floats and refunds, and checking deliveries. Matric and basic computer skills are required.

✅ Key duties

• Manage and report all customer complements and complaints to management
• Establish a professional relationship with customers
• Ensure all customer stock queries are dealt with and resolved
• Maintain effective external communication with customers when they require feedback
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable
• Adhere to the customer turnover per hour rate as per company benchmark
• Manage the shorts and overs at the point of sale, including the floats
• Manage refund and return transactions

🎓 Requirements

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP
• Team player, good customer relations
• Trustworthy and honesty
• Ability to work under pressure
• South African citizen
• MIE, clear criminal and credit

🎁 Benefits

• Market related salary
• Medical aid
• Provident fund
• Staff account