Receptionist (Main/Casualty/Radiotherapy) – UCT Private Academic Hospital

📝 About the role

Netcare's UCT Private Academic Hospital in Cape Town is hiring a permanent receptionist for main reception, casualty and radiotherapy. You will welcome patients, open cases and verify medical aid details on SAP, and help patients use Netcare's digital platforms.

✅ Key duties

• Provide a warm and friendly welcome to patients, visitors, doctors and other stakeholders.
• Direct patients to appropriate departments and/ or wards and ensure they are comfortable while they wait.
• Assist patients and visitors with general information about hospital services, locations, and procedures.
• Patient admissions and data quality
• Obtain and verify patient personal, medical aid and/ or insurance information during admission / opening of case.
• Maintain accurate and up-to-date patient records within the SAP system, by confirming information with patient with every Emergency Department visit and/or admission to hospital.
• Ensure that all relevant consent is obtained, and Terms and Conditions are completed, explained, and signed by the patient and/or person responsible for the account as per Standard Operating Procedures.

🎓 Requirements

• Grade 12 or equivalent NQF Level 4 Qualification.
• Computer proficiency
• Previous experience in a hospital environment.
• SAP ISH Experience
• Experience in a customer service role (preferred)
• Competency in data entry, verbal communication, and customer service.
• Exceptional Interpersonal communication skills