Manager Deli

📝 About the role

Pick n Pay is recruiting a Manager Deli in On Nicol, Bryanston (Sandton), Gauteng. To manage and lead the Deli Department by ensuring exceptional customer service, consistent product quality, compliance with food safety standards, and achievement of sales, waste, and profitability targets. Key requirement: Grade 12 (Matric) – Essential. Applications close 2026-10-16.

✅ Key duties

• Deliver outstanding customer service through active engagement and visible presence on the floor
• Ensure service counters are fully staffed and customer-focused
• Manage customer complaints, queries, and special requests professionally
• Drive suggestive selling and product knowledge among staff
• Maintain high standards of hygiene, presentation, and merchandising
• Achieve departmental sales, GP, and margin targets
• Monitor daily sales performance and implement corrective actions

🎓 Requirements

• Grade 12 (Matric) – Essential
• Relevant Food / Retail / Culinary qualification – Advantageous
• 3–5 years retail experience within Fresh Foods / Deli
• Minimum 2 years supervisory / management experience
• Strong knowledge of food safety & hygiene standards