External Sales and Service Advisor Lead OBR (TALENT POOL - MPUMALANGA Nelpruits ) (Evergreen) (Open) (Evergreen)

📝 About the role

FNB is hiring an External Sales and Service Advisor Lead OBR based in Mbombela (Nelspruit). You find and contact new and existing clients outside the branch, sell FNB banking products and manage the application process from start to finish, working towards monthly sales targets. The advert is a talent pool, so suitable candidates may be considered for openings in the region.

✅ Key duties

• Achievement of embedded value hurdle rates/targets.
• Increase in average balance of the Business Unit assets as defined in the Financial Performance Report of the Business Unit.
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Maximise cross sell opportunities and strengthen client relationships at point of sale.
• Manage the growth of active customer Account Base through hunting, to increase client base.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions at point of sale.
• Leverage existing clients and grow portfolio through making contact and generating leads.
• Provide accurate and reliable sales statistics through daily cash-ups.
• Enter all Qualified leads into the sales pipeline or customer relationship management system and maintain on a daily basis.
• Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry.
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales activities with the specific aim to increase own sales results.

🎓 Requirements