Customer Assistant: Tills/Foods – Cape Town Airport

📝 About the role

Woolworths at Cape Town International Airport needs a till Customer Assistant. The job is processing transactions at the till, greeting customers and keeping the till point neat. The ad targets candidates from Gugulethu, Khayelitsha, Philippi, Langa and Nyanga.

✅ Key duties

• Greet customers warmly, ensuring a positive and friendly shopping experience at all till points
• Accurately process all till transactions in accordance with company policies, including various payment methods
• Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales
• Maintain a clean, safe, and well-organised till area adhering to all shopkeeping disciplines
• Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies
• Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity
• Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns
• Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards

🎓 Requirements

• Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations
• Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment
• Minimum education level of Grade 12 or equivalent NQF qualification
• Basic selling skills with the ability to promote loyalty programs and services
• Strong customer service orientation, demonstrating friendliness and effective communication
• Ability to accurately process till transactions and handle various payment methods
• Attention to detail to ensure pricing accuracy and maintain store standards
• Effective organisational skills to maintain a clean, safe, and orderly till point