Customer Assistant: Foods (Shelf Packer, Merchandiser & Tills) – Camps Bay

📝 About the role

Woolworths Camps Bay is hiring a Foods Customer Assistant who will pack shelves, merchandise and help on tills. You keep food stock rotated and correctly displayed and follow food safety rules. Grade 12 and flexibility for weekend and early shifts are required.

✅ Key duties

• Deliver exceptional customer service by greeting customers warmly and responding to their needs effectively
• Apply selling skills by advising customers on product options, promotions, and alternatives when items are unavailable
• Manage stock efficiently by implementing stock rotation, maintaining cold chain and hygiene standards, and replenishing shelves accurately
• Identify and address quality concerns promptly, including isolating damaged goods and managing returns to vendors
• Adhere strictly to shop-keeping disciplines including gap policies, planograms, and maintaining a clean, tidy department
• Minimise shrinkage by reporting dishonest acts, managing stock losses, and following red flag processes and security protocols
• Demonstrate product knowledge to assist customers and promote new lines and ongoing promotions in the department

🎓 Requirements

• Exhibit personal leadership through punctuality, adherence to dress code and hygiene standards, and active participation in team meetings
• Minimum education level: Grade 12 or equivalent NQF level
• Basic computer literacy to handle essential digital tasks
• Experience in a food retail or similar customer service environment is advantageous
• Ability to work flexible shifts, including early mornings and weekends
• Strong communication skills to engage effectively with customers and team members
• Basic numeracy and literacy skills for stock management and record-keeping
• Knowledge of food safety, hygiene standards, and cold chain management