Client Service Officer: Inspection and Enforcement Services
Department of Employment and Labour
📝 About the role
Department of Employment and Labour is advertising Client Service Officer: Inspection and Enforcement Services in Stanger (KwaDukuza), KwaZulu-Natal (ref HR4/4/9/1). Main duties include: Render services at help desk as the first point of entry within the Registration services. Remuneration: R280 278 per annum. Applications close 16 October 2026.
✅ Key duties
- Render services at help desk as the first point of entry within the Registration services
- Resolve all complaints on IES labour legislation received from clients within the scope and dictates of the IES SOP
- Render general administrative duties and participate in advocacy sessions as and when required
🎓 Requirements
- Grade 12; no experience required
- Knowledge: All relevant Labour legislations and regulations, Relevant ILO conventions, Public Service Regulations, Public Service Act, Knowledge of Departmental policies, procedures and guidelines, Batho Pele Principles
- Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving
📮 How to apply
Online application must include the new Z83 and CV as one attachment; indicate the correct job title and reference number of the post on the email, and use the correct email address associated with the post. Email the application to Jobs-KZN25@labour.gov.za. Ad says: indicate the correct job title and reference number on the email (e.g. subject: "Client Service Officer: Inspection and Enforcement Services – HR4/4/9/1"). As advertised: Deputy Director: Stanger Labour Centre, PO Box 138, Stanger, 4450, or hand deliver at 12 Cato Street, Stanger. For Online Applications: Jobs-KZN25@labour.gov.za
Email your application to: Jobs-KZN25@labour.gov.za and use the subject line Application: Client Service Officer: Inspection and Enforcement Services (Ref HR4/4/9/1).
Hand-deliver or post to: PO Box 138, Stanger, 4450
Enquiries: Mr M Mwelase Tel No: (032) 307 0989
Original advert: Department of Employment and Labour