CJM Receptionist

📝 About the role

Dis-Chem is hiring a receptionist at its CJ Marketing site in Delmas. You operate the switchboard, answer and route calls, take messages and follow up repeat callers. It is a permanent admin role with medical aid and provident fund.

✅ Key duties

• Answer all incoming calls within reasonable time according to CJ Marketing standards
• Speak to clients in a polite manner and refer queries to the relevant people
• Give relevant and accurate information to callers regarding their request, questions or concerns
• Do not spend an unreasonable amount of time on internal calls as this is blocking the switchboard
• Ensure to take down caller details on all calls that come through to the switchboard for the third time, and email the relevant staff
• Get calls through to the relevant departments as soon as possible if calls aren’t related to switchboard
• Ensure you are taking the correct message from the callers – repeat the message to the caller for confirmation
• Take extra care when taking caller contact details – repeat the details to the caller for confirmation

🎓 Requirements

• Repeat yourself slowly and clearly when you get the impression that the person you are getting or transferring information from doesn’t fully understand what is being said
• Grade 12 – Matric or Senior Certificate
• Previous experience in a similar role
• English – Read, write and speak well
• Effective listening skills. Follow and give oral and written instructions. Maintain
• cooperative working relationships and display sensitivity to and respect for coworkers. Trustworthy and honest
• Attention to detail. Be able to take instruction and follow through. Time management
• South African Citizen

🎁 Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account