Benefits Administrator

📝 About the role

Shoprite Checkers is recruiting a Benefits Administrator in Cape Town, Western Cape. The Benefits Administrator provides administrative support to the Benefits team by completing accurate and timeous inputs, checks, document management and filing services to ensure that Benefits activities are recorded, traceable and compliant. Key requirement: National Senior Certificate (Grade 12) is essential. Applications close 2026-10-21.

✅ Key duties

• Provide administrative support with employee benefit enrolments, changes and terminations in line with legislation and company requirements
• Maintain accurate employee records and update benefits information in relevant People systems and databases
• Co-ordinate the resolution of benefits-related queries, escalating concerns where required to maintain efficient workflow
• Capture, update, process and file relevant documentation for audit and reference purposes
• Use official templates and systems for correspondence, memos and related administrative activities
• Support communication and distribution of benefits-related information to employees
• Participate in benefits team meetings and contribute to process improvement initiatives

🎓 Requirements

• National Senior Certificate (Grade 12) is essential
• Diploma in Administration or an equivalent qualification is advantageous
• Between 1 to 2 years of experience in an administrative role, preferably with exposure to employee benefits or a relevant functional area
• Experience within the FMCG, retail sector, or a similar industry is preferred
• Demonstrated ability to accurately complete routine benefits administration tasks within designated timelines
• Proficient in maintaining and updating employee records and benefits information in people management systems and databases
• Strong organisational skills with the ability to manage documentation, filing, and audit processes efficiently
• Capable of responding to and escalating benefits-related queries to ensure smooth workflow