Administration Clerk: Information Management x2 – DPSA Circ 35/285

📝 About the role

Western Cape Health and Wellness needs two Administration Clerks for information management in the Office of the Chief Director: Metro Health Services. The clerks produce reports and dashboards, support business systems and give first-line IT support.

✅ Key duties

• Collect, validate, analyse and present management information for Metro Health Services
• Compile routine and ad hoc reports, dashboards, graphs and presentations
• Support business systems administration: user accounts, access, testing, onboarding and training (e.g. SWIMS, SPV)
• Build and maintain digital solutions in Excel, Power BI, Power Apps, Power Automate, Forms and SharePoint
• Provide first-line IT and end-user support and log and escalate incidents
• Provide meeting-room, boardroom, audio-visual and Teams meeting support
• Maintain IT asset registers, device allocation and verification, DITCOM applications and ICT consumables
• Support Metro East or Metro West portfolios with cross-cover across Metro Health Services

🎓 Requirements

• Senior Certificate (Grade 12) or equivalent
• Experience in information management, data or records administration, reporting or office admin
• Experience presenting information with spreadsheets, reports, graphs and presentations
• Experience supporting users on information systems; healthcare information systems experience
• Valid Code B driver's licence and willingness to travel between facilities
• Willing to work overtime when required
• Advanced computer literacy with strong Excel; knowledge of Microsoft 365 and Power Platform (Power BI, Power Apps, Power Automate)
• Ability to provide first-line systems and IT support
• Knowledge of asset administration, records management and audit requirements